Delivery Information

A variety of our products have free delivery to UK Mainland when the order value exceeds £50 (excl. VAT). Although UK Mainland does not include Northern Ireland, Southern Ireland and any offshore destinations, we are happy to quote for these or any other European delivery point. Orders under £50 will have a flat rate fee of £5 (excl. VAT). Each product has its own standard delivery time. When ordering, the product page will have a delivery timescale button explaining more. Please contact us should you require your product quicker. Please read our delivery Terms and Conditions.

Returns Information

1. No return of the whole or any part of any order is permitted unless agreed in writing with Stanley Handling.

2. Goods, once delivered, may not be returned unless agreement has been obtained as specified as above, and providing the following conditions are satsified:

  • The goods shall be unused, as new, in saleable condition and in the original packaging.
  • Goods will only be accepted if returned within 7 days of delivery
  • Where goods are returned by agreement:- in every case a restocking charge of 40% will be applied.
  • The buyer is responsible for all costs of returning goods.

3. Should the goods be deemed not suitable for resale at full market price, no refund will be given.

4. Electrical items will not be accepted for return unless deemed faulty, and will be subject to examination by Stanley Handling upon return.

5. Where goods have been specially manufactured or ordered for the buyer, unless faulty, Stanley Handling will not accept returns. Stanley Handling is unable to accept cancellations for these orders, unless in writing within 48 hours of the order being placed.

6. Please read our full returns policy in Terms and Conditions